Cogniterm Website Terms of Use

This is an English translation for reference. In case of any discrepancy, the Korean version prevails.

Article 1 (Purpose)

The purpose of these Terms is to set out the rights, obligations, and responsibilities of Cogniterm (the “Company”) and users, and other necessary matters, in connection with the use of the information, content, and features, such as inquiries and demo requests, provided on the Cogniterm website operated by the Company (the “Website”).

Article 2 (Definitions)

  1. “Website” means the website operated by the Company (domain: cogniterm.com) and all web pages incidental to it.
  2. “User” means any person who accesses the Website and uses it in accordance with these Terms (whether or not a member).
  3. “Content” means all materials posted or provided on the Website, including text, images, videos, documents, UI, logos, trademarks, and software.
  4. “Inquiry” means a request by a user to the Company, through the Contact us menu or otherwise, for a question, consultation, partnership, recruitment, or other contact.
  5. “Demo request” means a request by a user, through the demo request menu or otherwise, for a demo of a service or product or for a sales consultation.

Article 3 (Posting and amendment of the Terms)

  1. The Company posts these Terms on the Website so that users can easily review them.
  2. The Company may amend these Terms to the extent that doing so does not violate applicable laws.
  3. When amending the Terms, the Company will announce the amendment on the Website, stating the effective date and the reason for the amendment, from 7 days before the effective date. However, changes unfavorable to users will be announced 30 days in advance.
  4. If a user continues to use the Website after the effective date of the amended Terms, the user is deemed to have agreed to the amended Terms.

Article 4 (Features provided on the Website)

The Company may provide the following features through the Website.

  1. Information such as introductions to the Company, its products, and services, and notices and news
  2. Receiving and responding to inquiries (Contact us)
  3. Receiving demo requests and providing information on demos and consultations
  4. Downloading materials
  5. Other features determined by the Company

Article 5 (User obligations and prohibited conduct)

Users must not engage in any of the following in connection with their use of the Website.

  1. Infringing the intellectual property rights, such as copyrights and trademarks, reputation, personal information, or other rights of the Company or third parties
  2. Interfering with the normal operation of the Website or causing disruptions (generating excessive traffic, probing for or attacking vulnerabilities, abnormal access, etc.)
  3. Unauthorized collection (scraping or crawling) by automated means without the Company’s prior consent, or unauthorized copying, transmission, or distribution of Content
  4. Entering false information, misusing another person’s information, or impersonating a third party
  5. Posting or transmitting information contrary to laws or public order and morals
  6. Any other conduct that the Company reasonably determines to be inappropriate

Article 6 (Intellectual property rights)

  1. Copyrights and other intellectual property rights in the Website and Content belong to the Company or the rightful owners.
  2. Users may not reproduce, transmit, distribute, publicly transmit, create derivative works from, or commercially use Content without the Company’s prior written consent (except to the extent permitted by law).
  3. Rights to the content of inquiries or demo requests (text, etc.) provided by users to the Company belong to the users, and the Company may use such content to the extent necessary to respond to inquiries, provide demos, and conduct consultations.

Article 7 (Use of Contact us and demo requests)

  1. Users must provide accurate information when submitting an inquiry or demo request, and users are responsible for any disadvantage resulting from providing false information.
  2. If a user submits materials as attachments or text when making an inquiry or demo request, the user warrants that (i) the user holds lawful rights to the materials or (ii) the user has obtained any third-party consent required for the submission.
  3. Users should take care not to include unnecessary sensitive information (e.g., resident registration numbers, health information) in inquiries or demo requests, and the Company does not recommend submitting information that is not needed to handle the inquiry.
  4. The Company endeavors to respond to inquiries and demo requests within a reasonable period, but responses may be delayed due to inquiry volume, holidays, technical reasons, or similar causes.
  5. The Company may limit responses to, or the provision of, inquiries and demo requests that fall under any of the following.
    • False, repetitive, promotional, or defamatory content
    • Content with an unlawful purpose or a risk of infringing rights
    • Requests for information the Company cannot reasonably provide, or that are significantly outside its scope

Article 8 (Personal information and the Privacy Policy)

  1. The Company processes personal information entered by users through Contact us and demo requests in accordance with applicable laws.
  2. Specific matters such as the purposes of processing, items collected, retention and use periods, provision to third parties and outsourcing of processing, and users’ rights are governed by the Company’s Privacy Policy.
  3. If a user provides a third party’s personal information to the Company, the user must have lawful authority, such as by obtaining the necessary consent from that third party.

Article 9 (External links and third-party sites)

  1. The Website may contain links to third-party sites.
  2. The Company is not responsible for the content, products or services, policies, or operation of third-party sites. Users should review the terms and policies of third-party sites.

Article 10 (Disclaimer and limitation of liability)

  1. The Company is not liable where it is unable to provide the Website due to force majeure, such as natural disasters, power outages, communication failures, system failures, or failures of external service providers (to the extent permitted by law).
  2. The Company is not liable for any disruption in the use of the Website attributable to the user.
  3. Information posted on the Website may be for general informational purposes, and the Company does not warrant its accuracy, completeness, or timeliness to the extent permitted by law.

Article 11 (Damages)

If the Company or a user causes damage to the other party by violating these Terms, it is liable to compensate for such damage in accordance with applicable laws.

Article 12 (Governing law and jurisdiction)

  1. These Terms are governed by the laws of the Republic of Korea.
  2. Any dispute between the Company and a user will be resolved through good-faith consultation, and if no agreement is reached, the court having jurisdiction over the location of the Company’s head office will have jurisdiction.

Article 13 (Customer inquiries and notices)

  • Company name: Cogniterm
  • Representative: Jwayeon Jeong
  • Business registration number: 664-87-02161
  • Address: Cogniterm, 8F, 10 Magokjungang 1-ro, Gangseo-gu, Seoul
  • Email: [email protected]
  • Phone: 070-8028-3747

Addendum

  • These Terms take effect on February 2, 2026.